Introduction
Your privacy and personal data security are very important to us. We, SeeU Game Studio, are committed to protecting your privacy and take the protection of your personal data very seriously.
Please read this privacy policy carefully. This privacy policy (“Privacy Policy”) explains what information we collect from you when you use our mobile applications or websites and how we collect, use, share and/or disclose your personal data to the extent permitted by law.
If you do not want us to collect, store, use, or share your information in the ways described in this Policy, you should not use our Services.
What personal data we
collect and how
When using our Services, you may be asked to provide us with certain personal data that can be used to identify you directly on our websites, generally your name and email address.
a.
Registration Information
We may offer you the option to complete a user profile that is visible to other Senyou Technology users (“Account”). When you create an Account, you may provide us with your name, username, email address, password and other information that help us confirm that it is you accessing your Account. We may do this through in-game dialog boxes, which you may choose to skip. Your Account may be used to publicly identify you as part of social features of the Services, which may include user-to-user interaction, chat or messaging functionality, public leaderboards, head-to-head competition, and other similar features. The username will be public and will be visible to other users. But we will only allow access to information that is considered public or that you designate as public in your user profile settings. We may also provide you with the ability to import contacts or manually enter email addresses so that you can find your contacts on Senyou Technology and invite your contacts to join our services. We will store these contacts to help you and your contacts connect through our services.
b.
Payment Information
When you order any goods or services in our apps, including any virtual currency or virtual goods, our payment processing service provider will collect your name, phone number, e-mail address, mailing address, billing address, and complete credit card information that enable them to receive your payment. Our payment processing service provider may also retain this data to enable you to purchase additional items through our Services without having to reenter it each time. Please note that purchases from third parties may also be subject to additional policies.
c.
Customer Support Information
When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your gameplay or activity on the Services, and your user-name or ID number. We will also store the correspondence and any information contained within.
d.
Device information
If you access our apps through a mobile device, we will identify the general location (not precise geolocation) of your mobile device, your mobile device’s brand, model, operating system, resolution, screen size, system version, Bluetooth settings, internet connection, random-access memory (“RAM”), the applications you have installed, the applications you are running in the background, mobile device’s advertising ID, other unique identifiers and other information related to device settings.
e.
Cookies & Similar Tracking
Information
We use cookies and similar tracking technologies to collect information about your interactions with our Services. The information we collect includes, but is not limited to, account activation time, content displayed to you and whether you click it, advertisements displayed to you and whether you click on them, URLs you have visited, notifications that have appeared on your mobile device, your Internet Protocol (“IP”) address, your mobile country code, and your user ID.
f.
Content Sharing
When you choose to share content with us, we automatically collect information about your Wi-Fi connection and call information. You can limit the amount of information collected from your device (e.g., computer, phone, or tablet) by adjusting your device or browser settings. However, by preventing us from collecting some information, we may not be able to provide some functions on our Services.
g.
Android Advertising ID
We use your Android advertising identifier in order to provide you with customized advertisement experience. It is used exclusively for advertising and analytics. Please note that the advertising identifier does not contain any user sensitive information that can be used to identify you as a user or your device. It is not connected to personally-identifiable information or associated with any persistent device identifier (for example: SSAID, MAC address, IMEI, etc.).
h.
Monetization and Analytical Information
from Other Sources
Third-party SDKs integrated in our apps may access your information, including your Google Advertising ID, region, device language, location, and IP address. The information collected by third-party SDKs is controlled and managed by the providers of these SDKs and we have no control over such third parties. The third-parties include monetization partners, such as Google Admob, Facebook Audience Network, Unity ads, etc., and also analytical tools partners, such as Firebase, GA4, etc. The links to the above-mentioned platforms’ privacy policy are listed in details in the section “For Users in the EEA or the UK”.
The Purpose of Collecting
Your Information
We have listed the ways in which we use your Personal Data and provide you with an option to opt-out of certain practices, when applicable. We may use your Personal Data:
a. To provide and maintain our Services, recognize you when you return to our apps, to sync your progress across devices when you log in to your account with third parties and perform essential business operation.
b. To allow you to back-up and sync your progress using third party social networks to our Services, such as Google Play Games, Apple Game Center or Facebook. Some of our Services provide the option to sync and back-up your progress across different devices when you log-in through third party social networks. These services are not activated automatically, but require explicit authorization by you.
c. To administer and protect our Services (including troubleshooting, data analysis, testing, support, fraud, reporting and hosting of data).
d. To gain insights into how our users interact with our products and services. We use first and third party analytical tools to understand how our users interact with our games. It helps us understand how users navigate in our games, what features they use, what actions they take, how long they play the game and how often they return. This helps us get insights into which parts of our games are popular and which parts need improvement.
e. To serve personalized advertisements in our Services. If you are in the European Economic Area or the United Kingdom (the "UK"), some of our third-party advertising networks will rely on your consent to process Personal Data in order to provide personalized advertising to you.
How We May Disclose Your Information to Third Parties
We may share the above categories of Personal Data for certain business purposes, including:
a. With our service providers and partners.
We use certain service providers and partners to help us operate and improve our Services. These service providers and partners assist us with various tasks, including hosting and maintenance, on-going development, analytics, customer care and marketing. We will also share your information with advertising partners to provide personalized advertisements.
b. For analytics and research purposes.
We may share your personal data when we are told that we have to disclose the information in response to lawful requests by public authorities, including law enforcement or legal process purposes; We will take necessary measures to stop criminal activities and to protect our legal rights and legal rights of our users, business partners or other interested parties;
c. For corporate transactions purposes.
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
d. With your consent or at your request.
We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
Data Deletion
For any of the personal information described above, you can request that we delete your personal information at any time. But we will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. In certain circumstances, we may decline a request to exercise the right to know and right to deletion, particularly where we are unable to verify your identity. Upon verification of your request, we will delete (and direct our service providers to delete) your personal information from our records, unless retaining the information is necessary for us or our service providers to complete the transaction with you, detect security incidents or fraud, fixing errors, exercise free speech or another right provided by law, comply with legal obligations, or other internal and lawful uses.
AGE LIMITS
We understand the need and guarantee to provide extra privacy protections to users who are children. Our Services are intended for general audiences over the age of 16 years and therefore children under the age of 16 years (or older pursuant to applicable jurisdiction) should not download or use our Services. We do not intentionally collect personal information from children. If you believe that we may have collected personal information from a device of a child under the age of 16 years old (or otherwise as applicable), or for any other relevant reason, please send us a request for deletion and restriction of processing of Personal Data. To send a request, you may email us anytime at gp@seeugame.com:
For Users in the EEA or
the UK
Complying with the General Data Protection Regulation (GDPR), we cooperate with third-party advertising networks to personalize your advertising experience relying on your consent to the collection of your mobile device advertising identifier, IP address and other related data. Senyou Technology participates in, and complies with the policies and technical specifications of the IAB Europe Transparency and Consent Framework (IAB TCF).
You can also opt-out or withdraw your consent
from receiving personalized advertisements at any time by following the steps
below:
① Open app Settings
② Select Manage Data Prefs
③ Switch off the chosen toggles, and then
click Confirm Choices.
The below companies assist us by providing
services relating to advertising and marketing. They collect or receive device
information from our apps on your browser or device for advertising purposes.
They are independent data controllers in respect of your personal information and you can learn more about how each handles
your data or provides opt-outs by accessing their respective privacy notices
using the hyperlinks below:
Google AdMob and their
partners
AdMob by
Google is provided by Google Inc. (US)
You can opt-out from AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en
Facebook Audience Network
Facebook Audience Network is an
advertising service provided by Facebook, Inc. (US) that may collect or receive
information from our apps and other apps and use that information to provide
measurement services and targeted ads.
Privacy Policy: https://www.facebook.com/about/privacy/
Unity Ads
Unity Ads is an advertising service provided
by Unity Ads Inc. (US)
Privacy Policy: https://unity3d.com/legal/privacy-policy
AppLovin
AppLovin is an advertising service provided by AppLovin Corporation (US)
Privacy Policy: https://www.applovin.com/privacy
Mintegral
Mintegral is provided by Mintegral
International Limited(China)
Privacy Policy: https://www.mintegral.com/en/privacy/
Pangle
Pangle is provided by ByteDance
Pte. Ltd. (Singapore)
Privacy Policy: https://ad.oceanengine.com/union/media/privacy
CHANGES TO
THIS PRIVACY POLICY
This Privacy Policy may change from time to time, and we encourage you to review it periodically. Your continued use of our Services signifies your accept the changes of this Privacy Policy.
We may also notify you of these changes with a prominent notice (for example by way of notification or pop-up) on our Services.
Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at: gp@seeugame.com.